How to?
This guide summarizes the key information needed for the effective use of the Web Platform’s administration interface. The chapters are:
Attention! The Web Platform serves administrative purposes. Events and the Highlight feature are displayed and accessible only in the Mobile Application. On the Web Platform, Events can only be created from an Official Profile; “General” users can create Events exclusively in the Mobile Application.
1. Dashboard/Active profile
Uploading or modifying an Event can only be initiated in the name of the selected active Artist or Venue profile. On the Notifications screen, Events of other profiles managed by the user are also displayed. In the absence of an Official Profile, a new Profile may be created (see Section 2). Registration specifically as an Organizer is available at office@liverse.app
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2. Add New Official Profile
The process of creating an Official Profile consists of two steps. Important! Both steps require the approval of the Liverse admin.
Step 1 ("Initiation"): The initiation of a Profile is carried out by a user associated with the relevant Artist or Venue (e.g., band member, manager, owner). Along with the name, a contact e-mail address belonging to the Artist or Venue must be provided, as well as at least one public reference (e.g., official website, social media page) where the contact e-mail address is listed or the connection is clearly identifiable. The Liverse admin verifies whether the contact e-mail address (a) matches the publicly published address of the given Artist or Venue, or (b) can be clearly linked to the given Artist or Venue based on the provided public sources (e.g., band member, organizer, or owner address). In the absence of this, the initiation may be returned for correction.
Step 2 ("Finalization"): After successful verification, a confirmation e-mail will be sent to the provided contact address. By opening the link included in the e-mail, the profile owner fills in the detailed information (e.g., introduction, nationality, genre, photos), and finalizes the profile.
After finalization, the Liverse admin verifies the provided data once again. The profile is created upon the Liverse admin’s approval; at that point it becomes active and visible in the Mobile Application.
IMPORTANT! The finalization link is sent to the specified contact e-mail address. If this differs from the user account e-mail address used to initiate the profile, finalization requires signing in with the contact e-mail address; if necessary, a new account must be created with this address.
3. Edit Profile
Edit data: The data of the Official Profile can be edited by the Profile Admin; making changes only takes a few clicks.
Artists: Description, nationality, performing area, genre, images, promotional video links, and social media links can be edited.
Venues: Description, location, address, capacity, images, promotional video links, and social media links can be edited.
The profile picture can be set by clicking on the star icon. Modifying the Profile name requires providing a justification and approval by the Liverse admin. Editing other data does not require approval; however, Liverse admins are notified of the changes.
It can be set whether a “General” user (without an Official Profile) may select the profile when creating an Event. If disabled, the profile will not be selectable for “General” users; however, it will remain selectable for other Official Profiles.
Administrators: During Profile registration, the contact e-mail address and a password are linked to the Profile; with this, the user becomes the Main Profile Admin. The Main Profile Admin may invite (assign) additional Profile Admins to the Profile. The invited Profile Admin receives a notification at the provided e-mail address and can accept the invitation through the link included in the e-mail. The acceptance status can be tracked in the list.
Why is it useful to have multiple Profile Admins?
The management of the Profile and Events can be shared (e.g., with a band member, organizer, or manager) without sharing passwords, ensuring continuous operation even in case of absence. It is especially useful if the management is handled by the organizer: uploading, modifying, and approving events can be done immediately.
Important! If the invited Profile Admin does not yet have a user account, they must first register in the Application.
Manage stages: In the case of a Venue Profile, stages can be managed by the Profile Admin: multiple stages can be added, and an exact map location can be specified.
4. Event Upload & Visibility
First step: “Select Event Type”
Creating an Event starts with selecting the Event type.
Important: Festival events cannot be created from an Artist Profile.
Karaoke and Open mic events cannot be created from an Artist Profile, and an Artist cannot be assigned to them.
Street Music events cannot be created from a Venue Profile, and a Venue cannot be assigned to them.
Kids' Concert events require approval by the Liverse system admin before being publicly displayed.
Second step: “Details”
The relevant Artists and the Venue can be selected, and the description, images, genre, ticket link, social media references, as well as the full lineup/program booklet can be added.
Important: Ways to provide the relevant Artists and the Venue: 1.) If they already have a selectable Profile in Liverse, the existing Profile must be chosen. 2.) If they do not yet have a Profile in Liverse, their name must be provided along with at least one mandatory public reference (e.g., official website or social media profile); optionally, an invitation e-mail address may also be added. Based on this initiation, Liverse may create an Editorial Profile and link the Event to it; if an invitation is provided, a profile-claim invitation will be sent to the specified address.
Event display: An Event initiated from an Official Profile will appear in the Mobile Application, regardless of whether the other party involved in the Event has an Official Profile.
1.) If the other party involved in the Event has an Official Profile, they will receive an e-mail and a push notification; in the detailed view of the Event they can approve it, or, if necessary, edit the data.
2.) If the other party involved in the Event does not have an Official Profile, the Liverse admin will, as described above, verify it based on public, reliable sources and, if necessary, complete the Event by creating an Editorial Profile.
An Event can only be deleted within 24 hours of its creation: the Venue may delete it within this period; after 24 hours, deletion is no longer possible, only marking as “Cancelled.” The same applies to the Artist until the Venue’s approval: the Artist may delete it within 24 hours, but after 24 hours can only mark it as “Cancelled”; once the Venue has approved the Event, the Artist can no longer delete it and may only request a “Cancelled” marking, which requires the Venue’s approval. If no other solution is possible: office@liverse.app
5. My Events
In the “My Events” view, the Events linked to the Profiles managed by the user are displayed. By opening the event card, the Event can be edited. IMPORTANT! In case of modification by the Artist, approval from the Venue is required.
The status of an Event depends on which of the parties involved have approved it.
Confirmed status: If there is approval from both sides (the Venue and at least one Artist). For types that do not require the other party (Open Mic, Karaoke, Street Music), creation by the authorized Profile is automatically “Verified”; editorial approval by the Liverse admin based on public, reliable sources likewise grants “Verified” status.
Normal status: Only one side approves (either the Venue or at least one Artist); it also qualifies as approval if the Event was created by one of these Profiles.
Not Displayed status: In the Mobile Application, it is created by a “General” user, and neither the Venue nor at least one Artist approves it; an exception applies if the Liverse admin makes it visible as editorial content based on public, reliable sources — in that case, it will appear with an “Editorial” label.
6. Notifications
Notifications are available in the Mobile Application; in the Web Platform, only administrative notifications related to Official Profiles are relevant.
Notifications about Favorite Artists/Venues:Mobile Application – notification when a new Event is uploaded, reminder 48 hours before the Event.
Notifications about Favourite Events: Mobile Application – reminders 2 and 24 hours before the Event.
Notifications about Weekly Highlighted Events:Mobile Application (“Top Events”) – weekly selection via notification.
For Official Profiles: Web and Mobile Application – the Profile Admin receives a notification when something is added to the Event; in the detailed view of the Event, the data can be viewed, edited if necessary, and approval can be recorded. As a Venue Profile Admin, a notification is received regarding modification requests or requests to mark the Event as “Cancelled”; these can be approved or rejected.