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How to?
In this document, you will find all the necessary information you need to efficiently manage the administrative interface! Each section introduces the features available on the page and how they work.
Attention!The web application is intended solely for administrative purposes. Events are displayed in the mobile app, and the Highlight feature is only available in the mobile app.
1. Dashboard/Active profile
Select the active Artist or Venue profile under which you would like to start adding or edit your event. In the notifications you will also see events created under your other profiles. If you don't have a profile yet, create a new one and become a member of the Liverse community!
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2. Add New Official Profile
The process of creating an official profile consists of two steps. Important! Both steps require the approval of the Liverse system admin.
Step 1 ("Validation"): Any user can initiate the creation of a profile. As the first step in creating an official profile, in addition to the required data, you must provide at least one platform (social media, website, or other platform) where the provided contact email address is displayed. At the validation stage, the primary goal of the Liverse system admin review is to verify that the provided contact email matches the email address displayed on the platform mentioned above.
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Step 2 ("Finalization"): If the validation is successful, a confirmation email will be sent to the provided contact email address. Through the link in the email, the profile owner can introduce themselves, provide details (such as nationality, area of operation, genre), upload photos and finalize the profile.
Once the profile owner has finalized the above details, the profile must be approved again by Liverse system admins. Once approved, the profile is successfully created, and from then on, the user can start uploading events. Important! Until the above two steps are completed, the profile will not be selectable for an event in the application.
In Step 2, the profile owner can set whether the profile will be selectable by "general" users (i.e., not official Artist or Venue profiles) when creating an event. If this is not allowed, the profile will not be selectable by general users when they create an event. This option is intended for those who wish to restrict the creation of events to only themselves. In this case, you will still be selectable by other official profiles.
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3. Edit Profile
Edit data: If you are an Admin of an Artist profile you can modify your details easily!
Artists: your description, nationality, performing area, your genres, images or even the URL of social media and the promotional video
Venues: your description, address, location on the Map, the URL of the promotional video, images or even the social media URLs.
Click the star to use an image as your profile picture. In order to change your profile name you have to provide a reasoning. After modifying the profile, no further approval by a Liverse admin is required, but they will be notified of any changed details.
In addition to the above, you can set whether "general" users (i.e., not official profile) can select you when creating an event. If you do not allow this, you will not be selectable by 'general' users when they create an event.
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Administrators: During the profile registration process, the contact email address and password were associated with the profile, making this user the Main Admin for the profile. The Main Admin can invite additional Administrators (Admins), i.e., assign them to the profile. The list will show whether an Admin has accepted the invitation or not. Both the Main Admin and Admins, after logging into their accounts, can view and modify the details related to the given Venue/Artist profile (except for the contact email address).
Difference between Main Admin and Admin: only the Main Admin can delete or edit other Admins. Their other permissions are the same.
After adding a new Admin, the system will send an email to the provided address, where the Admin can confirm their addition. If the Admin does not yet have an account with that email address, they must first register an account in Liverse.
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Manage stages: If you are the Venue profile Admin, you can add multiple stages to your Venue and mark their exact locations on the map. Add a new stage or modify/delete them by clicking on the appropriate pin.
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4. Add New Event
First step: “Select Event Type”
Select the type of event you want to add.
Important: Festival events cannot be created from an Artist Profile or by a "general' User.
Karaoke and Open mic events cannot be created from an Artist Profile, and an Artist cannot be assigned to them.
Street Music events cannot be created from a Venue Profile, and a Venue cannot be assigned to them.
Kids' Concert events can only be created from an Official Profile; public display requires approval by a Liverse system admin.
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Second step: “Details”
Would you like to bring your event closer to the fans? Share as much information as possible! Add captivating description and images, the success of your event may largely depend on them! At Liverse, you have the opportunity to provide the genre of the event, the link to tickets and social media contacts, or publish the entire lineup in the program booklet. Enter the profiles of the Artist and the Venue.
Important: If you would like to add an Artist or a Venue, but they do not have a profile in the application yet, you can initiate their creation during the event setup.
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Validation process: The parties involved in the event (Artist(s), Venue) will receive a notification via email and push message that they have been added to an event. Through the received notification, the involved parties can access the detailed view of the event, where they can approve the addition. Before approval, they have the opportunity to view and edit the event details. If the creation of the event was initiated by an Artist or Venue profile, the event will appear in the application under 'Normal' status until it is successfully validated by another involved party (the Venue or at least one Artist). After successful validation, the event will receive a 'Confirmed' status. Important! If the event creation was initiated by a 'general' user (that is, not an official Artist or Venue profile), the event will be assigned a 'not displayed' status until it is approved by an involved party. The 'normal' or 'confirmed' status will follow the rules mentioned above.
Would you like to register a festival? Enter the Artists by day and stage. You can also add the exact location of your stages, which users will see on the "Festival Map".
5. My Events
Under My Events, you will find events from the profiles you manage. By clicking on the cards, you will have the option to modify and edit the events. IMPORTANT! If the Artist makes any changes, the Venue's approval is required.
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A specific event can have different Statuses depending on which parties have confirmed it.
Confirmed status:If the event has received approval from both sides (the Venue and at least one Artist).
Normal status: If the event has received approval from only one side (either the Venue or at least one Artist). Approval is considered if the event was created by one of these parties.
Not Displayed status: If the event was created by a "general" user (not involved in the event) and hasn’t been approved by either the Venue or the Artists. Canceled or deleted events also fall into this status. Past events will appear with gray-colored cards.
6. Notifications
With the Notifications feature, you can keep track of the following:
Notifications about your Favourite Artists/Venues: You’ll be notified when their event is uploaded and receive reminders 48 hours before their event.
Notifications about your Favourite Events: You will receive a notification 2 and 24 hours before your Favourite Events.
Notifications about weekly Highlighted Events ("Top Events").
If you have an Artist or Venue profile: You can see in the list if you've been added to an event, and by tapping the card, you can also approve it. As a Venue Admin, you’ll get a notification if there’s a request to modify or cancel your event – you can approve or reject these directly.